Research project "diversity in German hospitals"

Dear Sir or Madam,

In the scientific research project „Service4Health“, funded by the German Federal Ministry of Education and Research (BMBF, FKZ: 01FL10046), the University of Bayreuth analyses the implications of an increasing diversity in the workforce of German hospitals.

We would like to ask you to take around 15-20 minutes of your time for completing the questionnaire. You can give your answers in the corresponding fields or by crossing the corresponding boxes. For answering the parts D, E, F, and G you can choose a value on the scale from 1 (not at all) to 5 (I total agree) as displayed in the subsequent table.

not at all

rather not


I rather agree

I totally agree






Please return the completed questionnaire by using your most convenient form; via mail, fax, or as a scan attached to an email. Contact details are provided below. Feel free to contact us if you have any questions concerning this questionnaire or the project “Service4Health”.

Andreas Reuschl
Universität Bayreuth
Chair of Strategic Management and Organization
Prieserstr. 2, 3. OG
D-95444 Bayreuth


Tel.: +49 (0) 921 / 55 - 48 52
Fax: +49 (0) 921 / 55 - 48 42
E-Mail: andreas.reuschl(at)

Some definitions:

Diversity describes the variety of the staff in hospitals. Therefore, a high diversity indicates that a great variety of cultures, age groups, educational backgrounds, and a balanced number of male and female employees is in the workforce. Conversely, a workforce has a low diversity when all employees are very similar, e.g. in terms of culture, age, educational background, and gender.

Please refer questions containing “this hospital“ or “your hospital“ to the hospital you are currently working in.

Data confidentiality:

All data collected with this questionnaire are treated strictly confidentially. The data will be evaluated anonymously at the university of Bayreuth and used for scientific purposes only. The results of this research project will be published compressed and statistically evaluated. Consequently it will be impossible to relate results to individual corporations, hospitals or persons.